Customer Service

Customer Service

Our customers are our first priority! If you have experienced a problem with your order, please do not hesitate to contact us using one of the methods below. We would politely ask that our staff is contacted first in the event of a problem for a speedy resolution.

Contact us by e mail:

Payment Options:

Our methods of accepting payments are


DWOLLA Inc - direct bank payments

Anyone in the U.S. can use Dwolla - Use an existing Dwolla account,

or create a Dwolla account during checkout

and link your U.S. bank or credit union account to move money.
There is no cost to set up a Dwolla account, and no per transaction fee.

or please feel free to use the checkout, and choose check/money order method , then mail in personal checks, money orders, or cashiers checks to:

Payee: ViaFarm Research & Agricultural, Inc.

Mailing Address:
ViaFarm Research & Agricultural, Inc.
3419 Via Lido # 195
Newport Beach, CA 92663

*Please be sure to include your email address if you would like for us to
send your tracking # once the product has shipped.

With your order, you must copy / paste, print, sign, and date the
disclaimer found at this URL:

click here for disclaimer

The disclaimer must be copy / pasted in it's entirety and be signed and
dated without regard to past customer status. With the aformentioned
requirement, do include a clearly legible and line item description of the
products desired with the totaled amount as well as your contact phone
number and email address. California residents, please include sales tax
figured at 8% of the product subtotal.

Special Note: Be sure that the payee is correct. Do not make the payee
Labsamples or any variation therein. Also, the inclusion of the
disclaimer is absolutely necessary for the order to be sent out. Please be
sure that the instructions herein are followed exactly for proper order
handling and shipping.

Personal checks take approximately five days to clear. Money orders and
cashiers checks are sent the same day they are received if they arrive
before cutoff at 1:30 pm approximately.

Your continued support of is greatly appreciated.

Thank you,

Please click here  for the text versionof the legal disclaimer.